Privacy Policy

Last updated: March 2021

Nola Baking Co. Ltd. (“we”, “us” or “our”) is committed to protecting your privacy and safeguarding any personal information collected through our Site. This Privacy Policy tells you how we may collect, use, store, transfer and disclose your personal information when you visit or make purchases on www.nolabaking.com (the “Site”).

What type of information do we collect?

We receive, collect and store information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when you make a purchase or enter such information on the Site.

We may also collect anonymous aggregate non-personal information (e.g. cookies) on pages you access or visit. For more details on cookies, see “How do we use cookies and other tracking tools?” below.

How and why do we collect information?

When you conduct a transaction on the Site, as part of the process, we collect personal information you provide such as your name, address, email address and payment information. We only collect what is reasonable under the circumstances, and we only collect your personal information with your consent.

We collect non-personal and Personal Information for the following purposes:

  1. To facilitate the sale of our products to our customers and fulfillment of orders;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To contact our Site visitors with general or personalized notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our services;

  5. To comply with any applicable laws and regulations.

 

How do we use, share and disclose your information?

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to our customers. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we may communicate with you?

We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable laws. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. We may use cookies to obtain non-personal information from visitors to the Site. Pixels (also known as web beacons or tags) are electronic files used to record information about how you browse the Site. We do not save personal information on cookies or through use of pixel tags without your permission. Cookies and pixel tags are used to optimize the performance and functionality of the Site, and to personalize it and present you with content and offers specific to your interests.

Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. If your browser is configured to reject cookies, you will not be able to use these features of the Site.

We may also use third-party service providers to monitor and analyze the use of our Site, such as Google Analytics or similar services that track, monitor and report traffic on our Site. For more information on Google’s privacy practices, please visit: https://policies.google.com/technologies/partner-sites.

Privacy Policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and consent withdrawal.

If you would like to access, amend or delete any personal information we have about you or if you do not want us to contact you or process your data anymore, please contact us at hi@nolabaking.com.